Covid-Safe Care
Delaying care during a medical emergency can put your life at risk. Our safety protocols are designed to ensure you can seek emergency treatment confidently.

Keeping Our Patients Safe

In the event any patients come to our ER with COVID-19 symptoms, they are separated from other patients immediately. Our caregivers and all patients wear facemasks and we are taking extraordinary measures to keep our Emergency Department safe and clean.

What is COVID-safe care?

Numerous precautions are in place to ensure you can safely receive the medical services you need.

  • Entry points are limited so we can screen everyone who comes into the facility.
  • Everyone who comes to our hospital is screened for symptoms before being allowed to enter.
  • Non COVID-19 care zones have been established where patients who are screened as negative for COVID-19 receive care from a dedicated group of physicians and nurses. If, at any time, we are caring for COVID-19 positive patients, those patients are grouped together in the same unit, separated from all other patients and cared for by a dedicated team of caregivers.
  • Visitor restrictions reduce the number of people in our hospital to enable social distancing and to keep our patients even safer.
  • Facemasks are worn by everyone inside the hospital – patients and employees – and our caregivers are using other appropriate PPE (personal protective equipment) and washing hands before and after caring for every patient.
  • Our normal deep cleaning processes are already intense and designed to protect people in our hospital, but we have enhanced all cleaning protocols with extra measures and increased frequency, including disinfection of frequently touched surfaces and all patient care areas.
  • Furniture in waiting areas has been rearranged to ensure appropriate social distancing.
  • We are limiting the number of procedures performed each day.
  • Patients who are undergoing elective surgeries and other discretionary procedures are tested and cleared before coming to the hospital for their appointments.

When every minute counts.
Never delay emergency care for sudden symptoms that may indicate a medical emergency, including:

  • Chest pain, shortness of breath and other heart attack warning signs
  • Stroke symptoms including facial drooping, arm weakness or difficulties with speech
  • Accidents resulting in injuries, burns, or possible broken bones
  • Sudden or severe headaches
  • Abdominal pain that comes on suddenly or is severe or persistent
  • Significant bleeding
  • Coughing up or vomiting blood

This list is not inclusive of all possible medical emergencies. If you are experiencing a medical emergency, call 911 and seek immediate medical attention.

5 Convenient ER Locations
ERs Nearby in Powell & Knoxville

North Knoxville Medical Center

7565 Dannaher Dr.
Powell, TN 37849

Get Directions to the ER

Turkey Creek Medical Center

10820 Parkside Dr.
Knoxville, TN 37934

Get Directions to the ER

Jefferson Memorial Hospital

110 Hospital Dr.
Jefferson City, TN 37760

Get Directions to the ER

Newport Medical Center

435 Second St.
Newport, TN 37821

Get Directions to the ER

LaFollette Medical Center

923 E Central Ave.
LaFollette, TN 37766

Get Directions to the ER

Emergency Symptoms

Heart Attack

A heart attack can occur at any time & they are not always sudden & intense. Knowing & recognizing heart attack warning signs can save a life.

View Warning Signs

Severe Pain

If not due to an injury, most pain should be addressed with your doctor. However, some symptoms may require immediate medical attention.

View Emergent Symptoms

Abdominal Pain

The types, severity & causes of stomach pain range from mild to life-threatening. View our list of emergent symptoms & know when to go to the ER.

View Emergent Symptoms


There are many possible causes for the feelings of dizziness, weakness and confusion. View symptoms & know when to go to the ER.

View Emergent Symptoms


Appendicitis occurs when the appendix becomes inflamed and is often extremely painful. View symptoms & know when to go to the ER.

View Emergent Symptoms

Chest Pain

While not always heart-related, some causes of chest pain, such as a heart attack, can be life threatening. View possible causes of chest pain and know when to go to the ER.

View Emergent Symptoms